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Westcoast Family Centres

Family Support Worker

Family Preservation – Vancouver, British Columbia
Department Family Preservation
Employment Type Full-Time Permanent
Minimum Experience Mid-level
Compensation $26.75 per hour

The Family Counsellor (Family Support Worker) provides a variety of parenting education and supportive interventions that promote healthier family functioning, reduce risk factors, maintain safety and increase well-being. The Counsellor provides support to families in goal planning and utilizes a range of strategies, community resources, and support network to help address risks identified. 

Available Opportunities: 

  • 1 Permanent, 35 hours (second language required - Cantonese/Mandarin preferred ) 

About Westcoast Family Centres 

Westcoast Family Centres Society (WFC) is a multi-service community-based non-profit organization delivering child-centered, evidence-based programs and services to children and families in the Lower Mainland. Our mission is to strengthen and develop healthy relationships between children, their families, and their communities. Our programs and services aim to address the unique and varied challenges faced by vulnerable families. Joining the WFC team is an opportunity to be a part of a team where your skills and knowledge will make a positive impact in the lives of children and families.

The Family Counsellors (Family Support Worker) will: 

  • Provide counselling, parent-education and support interventions directly to families and children. 
  • Conduct direct case management activities; including an assessment of family issues, supporting family visits, parent-education skill development, and utilization of community resources.
  • Promote the protection and well-being of children in their home through expedient, time-specific, flexible interventions.
  • Develop and implement a counselling, support and intervention plan in collaboration with the family and their ICM team.
  • Provide culturally competent service to a diverse range of clients.
  • Promote strategies and support to prevent out-of-home placement of a child, in the family home or in the community, as appropriate.
  • Respond immediately to support the family at the point of crisis. 
  • Enhance family and community support network, particularly in concrete needs, such as housing, health, or education.
  • Co-facilitate parent education and family/children support programs and workshops.
  • Work with families with diverse cultural backgrounds. 
  • Work with at-risk and marginalized families within the community.
  • Maintain positive working relationships with all professionals involved in the care of the individuals
  • Ensures that all records, reports, and documentation pertaining to service delivery are accurate, complete and in compliance with WFC’s policies and procedures. 
  • Liaise as appropriate with other agencies/professionals for purposes of consultation.
  • Conduct other duties as required. 

What you bring to WFC: 

  • Relevant MA with 3 years’ experience or relevant BA with 5 years’ experience preferred
  • Experience working with families who may present multiple service needs related to poverty, addictions, violence, child abuse or neglect, and mental health issues.
  • Strong counselling, program planning, and communication skills
  • An understanding of integrated case management
  • Knowledge of Computer operating systems
  • Bilingual or multilingual required – Cantonese/Mandarin preferred. 

Working conditions:

  • Family-friendly culture and environment. 
  • May be required to work evenings and/or weekends.
  • Current First Aid, Class 5 Driver’s License and use of own car required.
  • Maintain current First Aid and Non-Violent crisis intervention certificate.
  • Clear Criminal Record Check and Drivers Abstract. 

Why work for WFC:

Be part of a grass root community-based agency committed to the developing and strengthening our community together. As a WFC employee, you will benefit from: 

  • Making a difference in your local community
  • A chance to do meaningful work with a committed team of professionals
  • Competitive wages and comprehensive benefits package 
  • Professional development and growth opportunities 

How to Apply: 

Apply directly through our WFC website or email your resumes to careers@westcoastfamily.org

Subject Heading: Family Counsellor (Vancouver) 2018-54

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Apply for this Job
  • Location
    Vancouver, British Columbia
  • Department
    Family Preservation
  • Employment Type
    Full-Time Permanent
  • Minimum Experience
  • Compensation
    $26.75 per hour
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